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Test Stream Unsuccessful

Heather Lanza Mar 10, 2019 01:49PM EDT

We have a show scheduled on March 17, and we're trying to get our ducks in a row. We were able to allow flash, and the camera and mic look like they're working. But when we click on test stream, it says Cannot Load M2UB: Crossdomain access denied.
I'm using Chrome to test stream, the same browser that I'm using to broadcast.
What do I do next?

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Concert Window Support Mar 10, 2019 04:56PM EDT Concert Window Agent

Hi Heather,

It’s likely because you need to enable Flash for CW in your browser’s settings. This is because most browsers now disable Flash by default. In Safari, click on Safari in the menu bar and select “settings for this website”. In Chrome, click on the “lock” icon in the search/URL field.

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Jaeme Apr 19, 2019 02:58PM EDT
I’m having the same issue—-did you have any success in finding what works?

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