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Change in availability on my smart TV

Gerry Greensher Mar 01, 2019 10:33PM EST

I get good reception on my PC as well as on my tablet, so I know my wireless internet is working. However just recently I don't get Concert Window on my Samsung smart TV. I get a message "error loading media: file could not be played". I got Concert Window perfectly for many months until recently.

The wireless internet connection is good...I get everything else on the's just Concert window with this message...can anyone help?


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Concert Window Support Mar 02, 2019 04:51PM EST Concert Window Agent

Hi Gerry,

Which show were you try

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gerald donohue Mar 02, 2019 08:54PM EST
same problem. all shows!
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John Finlay Apr 10, 2019 09:39PM EDT
Same issue with my Sansung SmartTV. It worked for about 10 minutes tonight. Then I got the ol' whirligig in the center of the screen. I went bonkers for the rest of the night trying to get it to stream okay. What frustration!!!!
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Concert Window Support Apr 16, 2019 09:37AM EDT Concert Window Agent

Hi John,

We don’t officially support viewing on smart TVs. Sorry about that.

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