When I'm on my IPAD with Safari, I try to post a chat it never posts. It just keeps adding a new line to my message. I have tried a number of things but can't get it to post.
We aren’t able to replicate the issue you are experiencing in safari in iOS. I’m glad you figured out a workaround.
Make sure you aren’t running any add or popup blocking extensions as they can interfere with the chat feature.