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On my IPAD with Safari, I can't post chats

Ron Bowles Feb 23, 2019 03:04PM EST

When I'm on my IPAD with Safari, I try to post a chat it never posts. It just keeps adding a new line to my message. I have tried a number of things but can't get it to post.

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Ron C Bowles Feb 23, 2019 03:08PM EST
I found a workaround. After posting this I find if I use Chrome on my ipad instead of Safari, I'm able to post messages.

So if any safari users have this problem, suggest switching to Chrome unless there is another way to fix.

Thanks!
Ron
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Concert Window Support Feb 23, 2019 08:12PM EST Concert Window Agent

Hi Ron,

We aren’t able to replicate the issue you are experiencing in safari in iOS. I’m glad you figured out a workaround.

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Ceilidh Apr 08, 2019 02:09AM EDT
I'm on Firefox and have the same problem as Ron posting comments or chats. I thought it was because I'm not on Facebook, but it won't let me follow or share or tip.
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Concert Window Support Apr 16, 2019 09:23AM EDT Concert Window Agent

Hi Ceilidh,

Make sure you aren’t running any add or popup blocking extensions as they can interfere with the chat feature.

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