Help Center

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Iphone Broadcaster

Susie Feb 03, 2019 07:40PM EST


I used the broadcaster that was already on my phone $and it seemed to test okay. I scheduled a pay as you want show. When folks tried to sign on to the show, they were told they had to pay $23.00 Is that related to the iphone problem? I'd like to schedule another one, but not if using the app I already have on my phone has a problem with the payment function. thank you.

When will the fix be available?

Up 0 rated Down
Concert Window Support Feb 05, 2019 12:21PM EST Concert Window Agent

Hi Susan,

Currently we are experiencing issue with the iOS broadcaster app. We’ve pulled it from the app store and cannot guarantee that it will work properly if you still have it installed on your phone. You can of course still broadcast with the web app from a laptop or desktop computer. Please accept our apologies for the inconvenience.

Post Your Public Answer

Your name (required)
Your email address (required)
Answer (required)
support@concertwindow.com
https://cdn.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete