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chat doesn't send & tips crash window

kdawson Dec 02, 2018 08:56PM EST

This Concert Window was rockier than most. My comments didn't show up in chat -- return / enter did nothing, just a newline. (Tried cmd-enter, option-enter, ctrl-enter too -- all the same.)

And I could not tip. Clicking the button crashed the window -- said to try the Back button. Fine. But no tip.

On a Mac, tried in both Safari & Chrome: same.

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Concert Window Support Dec 03, 2018 12:36PM EST Concert Window Agent

Hello,

Sorry you had trouble. Make sure you aren’t running any add blocking or pop up extensions in your browser as they can interfere with the chat functionality.

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