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Enter key not working for comments

Richard L Walker Nov 29, 2018 11:42PM EST

During a show I can type into the comment box, but when I hit the enter key the message disappears but isn't appearing in the chat window.
Any ideas?
The same approach works fine in Facebook or in a Messenger window.

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Richard L Walker Nov 29, 2018 11:44PM EST
I just found 3 other comments in 2017 with the same problem and nobody could offer anything more potent than turn off the ad blocker or (ridiculous) hit the enter key and it will work. No it doesn't.
One person suggested providing a "SEND" button in the chat windows (which would probably work) but which was ignored every time.
Any solution yet? We're approaching 2019.
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Mark Mandel Jan 28, 2019 09:43PM EST
My comments aren't going up either. I'm using Firefox on a MacBook Air.
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Concert Window Support Jan 31, 2019 12:52PM EST Concert Window Agent

Hi Mark,

Make sure you aren’t running any add blocking extensions in Firefox. Also, we recommend either Chrome or Safari so you may want to give those browsers a try.

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Gary R Feb 12, 2019 07:56PM EST
I use Chrome and tured off all my ad blockers and nothing happens in the chat window. I hit "Enter" and they disappear, but don't show up. Disappointing to say the least.
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Concert Window Support Feb 15, 2019 10:00AM EST Concert Window Agent

Hi Gary,

Sorry that is happening. What show were you watching?

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