Help Center

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Can not watch highlight video

Chris Ojeda Oct 27, 2018 04:36PM EDT

We just uploaded a highlight video and noticed that it will not load and play after I click on the thumbnail. None of the highlight videos listed on your website will load and play. Help?

Up 0 rated Down
Concert Window Support Oct 31, 2018 02:08PM EDT Concert Window Agent

Hi Chris,

Sorry you are having trouble. Could you send me the link so I can see i I can replicate the issue here?

Post Your Public Answer

Your name (required)
Your email address (required)
Answer (required)
support@concertwindow.com
https://cdn.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete