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why can't I follow the video?

Leon Fleischer Aug 20, 2018 07:41PM EDT

"We’re sorry, but that page doesn’t exist."

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Concert Window Support Aug 23, 2018 09:24AM EDT Concert Window Agent

Hi Leon,

Thanks for being in touch and sorry you are having trouble. Which artist’s page are you trying to find?

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Carolyn Sep 19, 2018 05:57PM EDT
I don't have an answer; I have the same question. I can find The Textones September 23 event but when I click on "follow" I get a prompt that says "Sorry, that page doesn't exist".

Will I be able to watch the show?
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Concert Window Support Sep 21, 2018 04:00PM EDT Concert Window Agent

Hi Carolyn,

I just tested the “follow” link the for the show you mentioned and it’s working for me in Safari and Chrome. Have you tried a different browser? The good news is you can still watch the show without following an artist. The follow button jut gives you email alerts when the artists you are following go live or have a show coming up. To watch the show just go their CW page at the appropriate time, make sure you are logged in to your account and pay (unless it’s a free show), sit back and enjoy!

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