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Video, Adobe issue.

Sean Kagalis Jun 18, 2018 11:12PM EDT

I'm on Windows 10 using Microsoft Edge. Abode is installed and activated in the Settings. When I go to start a show it says I need to install Adobe. No "Allow Flash Player" option appears. There is nothing in the video window on which to right click. What could be causing this?

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Concert Window Support Jun 19, 2018 11:04AM EDT Concert Window Agent

HI Sean,

Are you trying to broadcast or are you trying to view a show? If you are viewing, you do not need flash as our streams are now
“flash free” on the viewing end. If you are broadcasting, you will still need flash installed. Since most browsers disable flash bye default, you’ll need to enable it in the browser settings. On your computer, open Microsoft Edge. On the top right-hand corner, click the icon. Click Settings near the bottom of the menu that appears. Click View advanced settings under the Advanced Settings header. Toggle Use Adobe Flash Player to On.

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