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Free shows still ask for donations

Chris Devine Jun 09, 2018 11:26AM EDT

When broadcasting a free show, I want it to be truly free with no requests for donations. So is there any way to 1) prevent the tip button from displaying, and 2) prevent the pop up in the message that asks if the viewer wants to donate?

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Concert Window Support Jun 11, 2018 01:02PM EDT Concert Window Agent

Hi Chris,

Thanks for being in touch. All shows have the ability accept tips. Monetizing live streaming for musicians is kind of our MO so there is no way to complete remove the tip button. Sorry about that.

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Chris Devine Jun 21, 2018 10:42AM EDT
It would be great to have an account more tailored to venues. I do a house concert series and take no money of any kind - all goes to the artist. But my venue channel comes across as seeking donations for the venue, not the artist. Any thought of tailoring a venue channel?
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Concert Window Support Jun 23, 2018 10:35AM EDT Concert Window Agent

Hi Chris,

Thanks for the suggestion. At this time we don’t have plans to offer the feature you are requesting as it requires a system overhaul. We hope you can find a way to use our service anyway. Thanks so much for all you do to support musicians!

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Chris Devine Jun 23, 2018 01:38PM EDT
Thanks very much - understood.

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