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Colette O'Connor Jun 06, 2018 05:32PM EDT

Hello, I am getting ready, at a production studio, for my upcoming fundraising concert, and we are attempting to input a RTMP feed, using Chrome, the Broadcaster page, where we do see the link and have input the feed link into his system. The RTMP tab has been refreshed. The page has been rebooted. The error message is "Can not load M3U8" The studo rep is unable to interface with his equipment and is really curious why. He is connected via computer and his question is WTF! Could you please contact me with instructions. Thank you.

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Concert Window Support Jun 07, 2018 02:08PM EDT Concert Window Agent

Hi Collette,

Since most browsers now disable flash by default, you’ll need to enable it for Concert Window. In Safari, go to “Safari” in the menu bar and select “Settings for this website”. In Chrome, click on the “lock” icon in the url/search bar and enable flash in the drop down menu.

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