Help Center

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Payment still processing?

Kris Schultz Jun 06, 2018 05:15PM EDT

Hi. I played June 1 and my account still shows the payments will be processed “within 24 hours”. Just curious if this is normal or if I did something wrong when signing up? Thank you!

Up 0 rated Down
Concert Window Support Jun 07, 2018 02:07PM EDT Concert Window Agent

Hi Kris,

Sorry for the delay. For some reason there was problem when we issued the payment. We’ve reissued it now and you should have it in your account. Sorry for the inconvenience.

Post Your Public Answer

Your name (required)
Your email address (required)
Answer (required)
support@concertwindow.com
https://cdn.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete