Help Center

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Cancel my account

Michelle ray May 27, 2018 05:24PM EDT

I just wanted one night and I have been charges 8.00 per MONTH!!!

please cancel now!!!

Up 0 rated Down
Concert Window Support May 29, 2018 02:13PM EDT Concert Window Agent

Hi Michelle,

I’m sorry for the confusion. It looks like you were accidentally signed up for a trial subscription that wasn’t canceled, which is why you were charged. Sometimes this happens because people accidentally check the box when they are creating their account for the first time. I’ve refunded your subscription charge and cancelled your subscription so you won’t see additional charges on your statement. You can still log into you CW account and watch shows a la carte at any time. Please accept our apologies for the trouble.

Post Your Public Answer

Your name (required)
Your email address (required)
Answer (required)
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found