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Adobe Flash Player

Meg Braun Apr 29, 2018 08:08PM EDT

Hi,

I just installed Adobe Flash Player, but it says I still need to install it...not sure what to do. My concert window is next Sunday.

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Concert Window Support Apr 29, 2018 08:18PM EDT Concert Window Agent

Hi Meg,

Thanks for being in touch and sorry you are having issues. Since most browsers now disable flash by default, you’ll need to enable it for Concert Window. In Safari, go to “Safari” in the menu bar and select “Settings for this website”. In Chrome, click on the “lock” icon in the url/search bar and enable flash in the drop down menu.

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Megan May 21, 2018 04:58PM EDT
Hi,

I'm struggling still with Adobe. Can you help? Have a show tonight at 8pm.

Thanks!
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Concert Window Support May 22, 2018 11:10AM EDT Concert Window Agent

Hi Meg,

Sorry you are still having trouble. Did enabling it for CW in your browser settings not work? What browser are you using?

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