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CLOSE THIS ACCOUNT

DELORES L ANSHUTZ Mar 04, 2018 07:18AM EST

i HAVE BEEN PAYING FOR THIS OVER A YEAR AND HAVE BEEN TRYING TO FIND A WAY TO CLOSE THE ACCOUNT. iT IS OF NO USE TO ME. iT'S ONLY $8.00 BUT I have no use for this and want to close the account I've "donated" enough too Concert Window. When I try to log in my ID and passwored are rejected

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Concert Window Support Mar 04, 2018 03:26PM EST Concert Window Agent

Hi Delores,

Thanks for being in touch. I’ve cancelled your subscription and deactivated your account. I’ve also gone ahead and refunded your last two months of subscription charges as an act of good faith. Thanks for supporting Concert Window.

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Caroline Sexton Mar 13, 2018 09:40PM EDT
Close this account!

I agree with Delores. You make canceling cryptic. Please cancel my subscription immediately and do not charge me the $8.

Thank you.
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Concert Window Support Mar 14, 2018 09:21AM EDT Concert Window Agent

Hi Caroline,

No problem. I’ve cancelled your subscription and deactivated your account.

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Deborah Goss Apr 03, 2018 01:00PM EDT
I need to cancel my concert window subscription - same problem as others - you don't recognize the email. Please cancel. If this plus the iffy sound quality and too often no connection or ability to comment ever can be improved I'd consider subscribing again. Great idea but bad communication.
Thank you.
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Concert Window Support Apr 04, 2018 12:57PM EDT Concert Window Agent

Hi Deborah,

Sorry you are having trouble. I’ve cancelled your subscription.

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Lawrence Andrews Apr 13, 2018 03:26PM EDT
Please close my account immediately.
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Concert Window Support Apr 16, 2018 04:14PM EDT Concert Window Agent

Hi Lawrence,

I’ve deactivated your account.

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Cara Anaam Apr 27, 2018 09:07PM EDT
Please close my account immediately. Thanks!
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Concert Window Support Apr 28, 2018 10:50AM EDT Concert Window Agent

Hi Cara,

I’ve closed your account.

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