Dear customer service:
I tried using the available links on multiple devices - mac, ipad, iphone - and was not able to play the concert.
Needless to say, this was a very frustrating experience.
Will there be a link to a recording of the show for us to watch later?
Sorry you had trouble. Which show were you trying to watch? We’d be happy to issue you refund. Also, Concert Window shows happen in real time and are not available for later viewing.
I’m so sorry you couldn’t view the concert. I know what a disappointment that is. I’ve refunded you in full.