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Live Broadcast Download

Rebecca Oct 26, 2017 11:50PM EDT

Is there a way to only download the video/audio that was broadcast live? I did several test sessions of my setup which were each about an hour long, so the file is way bigger and longer than I need (and seems somewhat corrupted). If there's a way to download only the important part, I'd love to know. thanks!

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Concert Window Support Oct 27, 2017 09:42AM EDT Concert Window Agent

Hi Rebecca,

You can only download the full copy. You can edit it in third party video software of your choosing. Because the file is encoded as the stream goes up it is sometimes susceptible to flaws and is meant as a reference only.

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