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video?

Dan Holmes Oct 12, 2017 12:23PM EDT

I'm a brand new user! I'm playing a show tomorrow and would love to use the Concert Window. However, being new, tomorrow is probably short notice to figure all of this out, especially for the "technically challenged"! Can I make a video of the show, save it to my computer (which I know how to do), advertise the event and then show/play the video on Concert Window at the designated time? OR Can I use the video camera for the live event, plugged in to the computer.....
Please keep it simple! I'm trying!

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Concert Window Support Oct 16, 2017 11:02AM EDT Concert Window Agent

Hi Dan,

Sorry for the slow response. Concert Window is designed to go live at a designated time, rather than play pre-recorded content. You can use an external USB camera. Here’s a link to our help section with what you need to know in terms of technology needs.

https://concertwindow.desk.com/customer/en/portal/articles/1670812-what-type-of-audio-and-video-technology-do-i-need-to-perform-

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