Trying to do a test run prior to the show. I get the message above and our show is supposed to start in 3 hours!!
Sorry you are having trouble. What browser are you using? We recommend Chrome or Safari.
This issue has been cropping for from time to time and we’re working to fix it. The stream key is required if you are broadcasting via RTMP. The workaround that has been working for us here in the office has been to simple click the RTMP tab in your broadcaster again, once you’ve entered the stream info etc in OBS and started your stream. Does that make sense?
It has to do with a bug that we’ve not been able to fix yet. If you’ve started your broadcast in OBS or FMLE and you then get the error int he CW broadcaster, click on the RTMP tab again and it should then work properly.
Once you’ve started the stream in OBS, go back to your Concert Window Broadcaster in your web browser. Click on the RTMP tab at the top of the broadcaster and it should work. This should do the trick whether you are in Test mode or Live mode.
So glad you got it to work and thanks for sharing your workaround.
What show were you trying to watch? If you are getting that error while viewing, it may be on the broadcast end.
Are you trying to watch a CW show or broadcast a show?
I’m sorry you had trouble and had to cancel. If you could give us some more details about your broadcasting setup, we can better help you trouble shoot next time. Please accept our apologies for the problem.