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Antje Duvekot at Passim

Richard Williams Sep 11, 2017 11:20PM EDT

Antje Duvekot is performing at Passim Friday night 9/15 and she said in a newsletter that this performance would be on Concert Window but you do not have it on the calendar.

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David Waters Sep 16, 2017 12:32PM EDT
Hi,
I am a big fan of Antje Duvekot and I was really looking forward to this show. However it turned out to be a very crappy experience because your streaming service stopped working shorty after her performance started. I checked my computer and I know that the RAM and processor were not over used so it can only be your service. Also before it stopped working I thought the video was extremely poor quality. I was very surprised at this. I would like my money back please.
David
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Concert Window Support Sep 17, 2017 11:32AM EDT Concert Window Agent

Hi David,

I’m sorry you had trouble. I’ve issued you a refund and I’ve also been in touch with passim to see if we can help improve their broadcast setup.

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