Hello, I did my first show tonight and the show was not completed. I know the stream was stable and I was never cut off from the internet. Ive used the exact same setup and internet provider for hundreds of shows on Facebook Live and never did they get cut off.
This makes me nervous charging $$$ for shows and having them get randomly cut off.
Why would this happen? This was a long show, 4 hours long. I have no idea when the show got cut off. Ill see if I can download the show file.
Thanks for being in touch. I’m not sure why that would have happened. Since you are broadcasting via RTMP it could be related to a bug that sometimes crops up. We’ve noticed long RTMP shows with a lot of test broadcasts sometimes run into issues like this. It’s been hard for us to replicate in testing so we’ve not been able to squash the bug yet. Please accept our apologies.
Thanks for letting us know. Have a great show on Saturday.