Help Center

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

HTML5 already supported in mobile, why not on desktop?

Jim Garrison Aug 13, 2017 04:54PM EDT

I notice that on iOS you do not require Flash, but on a PC there's no option to use HTML5. I'd really rather not run Flash due to all its vulnerabilities, why don't you allow HTML5 use on desktop?

Up -1 rated Down
Concert Window Support Aug 13, 2017 05:52PM EDT Concert Window Agent

Hi Jim,

Thanks for being in touch. We are currently working to move Concert Window streams away from Flash entirely and hope to have this completed in the near future. It’s a fairly big overhaul for us. At the time the web app was built, there wasn’t universal browser support for html5 and Flash was our best option for low latency live streaming.

Up 0 rated Down
Lydia Gralla Aug 17, 2017 12:19PM EDT
When you say you are going to updatE to HTML5 SOON. Hoping it will be by Labor day?
Would like to find out just when you think this change will happen. Very eagerly looking forward to Sept. 22nd (Don Armstrong and Tom Mitchell at Cafe Lena's)!

Up 0 rated Down
Concert Window Support Aug 17, 2017 03:12PM EDT Concert Window Agent

Hi Lydia,

We’re working hard to implement this change but want it to be working before we go live with it! Thanks for your patience.

Post Your Public Answer

Your name (required)
Your email address (required)
Answer (required)
support@concertwindow.com
https://cdn.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete