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Why use Flash?

Bill C Jul 25, 2017 04:53PM EDT

Greetings
Flash will not work on an increasing number of platforms and devices.
Why are you still persisting with using Flash?
Are you working on alternatives that actually work on the devices used by fans?

Bill C

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Concert Window Support Jul 26, 2017 04:52PM EDT Concert Window Agent

Hi Bill,

Thanks for being in touch. We are working on a solution to move our platform away from Flash. Many browsers have started to disable Flash by default now so you need to go into the browser settings and ok it for Concert Window to get it to work. It’s an extra step but is necessary until we complete the behind the scenes changes on our end. If you are viewing from a mobile device that does not use Flash, the streams are already transcoded and should work great. Thanks for you patience as we work to make this easier for you viewers.

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mykl Aug 04, 2017 10:57PM EDT
I have an older [14yrs] 65" tv and to keep its phenomenal picture in my LR, I have acquired an Android TV-Box which does not support Flash. Is there a work around until you come up with a non-flash solution and will your new solution work in this new generation of tv set top boxes? Thanks.
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Concert Window Support Aug 06, 2017 11:59AM EDT Concert Window Agent

Hello,

Our mobile streams are encoded in html5 so if you can stream from an android phone to your android TV-Box, it could work. We don’t officially support that so your a bit in trial and error territory. Good luck!

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