Flash will not work on an increasing number of platforms and devices.
Why are you still persisting with using Flash?
Are you working on alternatives that actually work on the devices used by fans?
Thanks for being in touch. We are working on a solution to move our platform away from Flash. Many browsers have started to disable Flash by default now so you need to go into the browser settings and ok it for Concert Window to get it to work. It’s an extra step but is necessary until we complete the behind the scenes changes on our end. If you are viewing from a mobile device that does not use Flash, the streams are already transcoded and should work great. Thanks for you patience as we work to make this easier for you viewers.
Our mobile streams are encoded in html5 so if you can stream from an android phone to your android TV-Box, it could work. We don’t officially support that so your a bit in trial and error territory. Good luck!