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How do I clear the chat sessions before the next online show?

Al Bergstein Feb 16, 2017 12:29PM EST

I've had multiple shows in the past, including one last year. I went in and added two new shows, and updated the BIO fields, but can't seem to clear the old chat sessions from showing. Its not a big problem, as they were positive, but wondered how that's handled? Do they go away once the new broadcast starts?

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Concert Window Support Feb 17, 2017 11:04AM EST Concert Window Agent

Hi Al,

The chat will simply pick up where it left off on the last show. If you want to delete the old comments, you’ll have to do it one at a time.

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Tim Flannagan Jan 20, 2019 08:08PM EST
How do you delete them
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Concert Window Support Jan 21, 2019 09:20AM EST Concert Window Agent

Hi Tim,

When you are logged in to your account, go to your channel page. Under each comment in the chat, you’ll see a “del” and “mute” button. You can delete comments or mute users so that their comments only are seen by you. Does that make sense?

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