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testing on iphone

Katya Dec 10, 2016 01:19PM EST

I'm going to stream from my iphone 6s, but I cannot see the test option, just start broadcasting. It's different on the computer. Is there an option to test when streaming on iphone at all?

Thank you

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Concert Window Support Dec 10, 2016 02:13PM EST Concert Window Agent

Hi Katya,

There isn’t a test option on the iOS app. It’s designed to simply go live quickly. If you want to do a test, you can set of a secret show from a laptop or desktop, then go live at the correct time from the iOS app. Does that make sense?

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Chloe Jun 21, 2017 11:05PM EDT
This is far too complicated. Same issue. Been trying to figure this out for 3 hours. nothing...
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Concert Window Support Jun 22, 2017 01:12PM EDT Concert Window Agent

Hi Chloe,

Are you broadcasting on iOS or from a laptop or desktop? There isn’t a test option on the iOS app. It’s designed to simply go live quickly. If you want to do a test, you can set of a secret show from a laptop or desktop, then go live at the correct time from the iOS app. If you are using a laptop top or desktop just make sure you are toggled to test mode in your broadcaster.

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Jim Jul 09, 2017 07:10PM EDT
I found this super easy once I followed you instructions above.

Just know that, to view the "secret" show you are broadcasting with your iPhone, you need to open ConcertWindow on your laptop or desktop and click on the "Schedule" drop-down menu to find your show.

And be advised that there is a second or two delay between iPhone and computer.
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Susie Oct 10, 2018 10:41AM EDT
I set up a secret ahow. When I click on after starting broadcast nothing happens
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Concert Window Support Oct 10, 2018 04:05PM EDT Concert Window Agent

Hi Susie,

Are you broadcasting from the iOS app? You’ll need to broadcast at the correct time and then view the “secret” show from the dedicated link in your broadcaster on your computer.

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