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Poor audio when doing sound check!

Scotty Sep 15, 2016 08:32PM EDT

My video is fine but my audio is garbled and sounds phase shifted. I am using a Logitech hd pro c920 and win10.

Any recommendations?

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Concert Window Support Sep 16, 2016 09:28AM EDT Concert Window Agent

HI Scotty,

Sorry you are having trouble. Try adjusting the input levels in your computer’s settings to make sure your mic is working properly. Also, make sure you are on a strong internet connection and that you are checking your test stream from another device or in a separate browser with headphones. Otherwise you’ll hear and see a delay and echo.

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