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highlight video problem

Tyler Moore Oct 29, 2015 07:40PM EDT

I have been unable to view my last shows highlight video. The show was two hours and all I get is 19 seconds. I need to know if the rest of the video can be produced or if you've lost it.

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Concert Window Support Oct 30, 2015 12:01PM EDT Concert Window Agent

hi Tyler, try clicking the “Download full video” link — does that give you the full video?
CW Support

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