Help Center

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Viewers say the volume of my show is low. How can I fix?

Tom Berghan Oct 26, 2015 12:54PM EDT

I have a Scarlett 18i8 interface (pretty common and popular), and I have my mics setup correctly. The audio is good . . . viewers said the fidelity was great but that the volume was low, Some viewers had powered speaker systems and could simply turn it up, but others were viewing using laptop speakers or a iPhone or Android. Those viewers complained the volume was too low - lower than the typical YouTube video. Is there something I can do to fix it? I have my interface turned all the way up.

Up 0 rated Down
Concert Window Support Oct 27, 2015 11:33AM EDT Concert Window Agent

Hi,

In addition to the volume on the external interface, you can also try increasing the audio input levels on your computer.

Best,
CW Support

Up 0 rated Down
Tom Berghan Nov 01, 2015 11:43AM EST
Been there, did that
Now I am buying preamps to get more headroom.

Post Your Public Answer

Your name (required)
Your email address (required)
Answer (required)
support@concertwindow.com
https://cdn.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete