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Terrible buzz/distortion during test broadcast - any ideas?

Edie Jun 26, 2015 11:53PM EDT

My husband and I just did a test broadcast from his Microsoft Surface and my Macbook Pro. There was a terrible buzz/distortion from both feeds. We are just using the laptop mics on both, and we made the input mics much lower. Any idea of how to fix this? I could use my iPhone but I can't do a test broadcast from there.

Thanks so much for any suggestions!
-Edie

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Concert Window Support Jun 30, 2015 11:12AM EDT Concert Window Agent

Hi Edie,

Can you please email support@concertwindow.com so that we can help you troubleshoot this?

Best,
Concert Window Support

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Jeff Mueller Sep 07, 2015 05:39PM EDT
I'm here for the same issue. Please publicly post cures discovered.
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Joshua Eilts Nov 04, 2015 02:42PM EST
If anyone else is having this issue, try going the RTMP route. Download open broadcast.
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Concert Window Support Nov 05, 2015 10:44AM EST Concert Window Agent

Yes, either try a different browser, or try broadcasting with RTMP (for example, with Open Broadcaster Software). RTMP gives you much more control over the stream.

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