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RTMP info popup not working

Kevin K Wiley Apr 04, 2015 01:33AM EDT

What do I do when clicking the "RTMP Info" link elicits no response?

I usually get a "shadowbox" popup with the RTMP info I need for wirecast, but tonight, I got nothing.

This is on the Artist Dashboard, looking at the details of a show that I've set up on ConcertWindow.

relevant link: https://www.concertwindow.com/artist_dashboard

In the source code, it's apparently a javascript or AJAX call of some sort, using "data-remote"

<a href="/shows/17053-norwescon-concerts-3rd-try/rtmp" data-remote="true">RTMP Info</a>

Up 0 rated Down
Concert Window Support Apr 04, 2015 02:50PM EDT Concert Window Agent

Hello Kevin,

I cannot seem to duplicate that issue here. The RTMP pop up seems to be functioning properly here. Make sure you have the latest browser updates, and the most recent Adobe Flash. Hope this helps!

Best,
Concert Window Support

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