Help Center

  • Mac Users?

    Hi, I'm a first time user so I want to be ready. My Mac is running Mac OS Sierra 10.12.6 Can I watch the...

    2 Agent Answers 1 Community Answer Nov 26, 2018 05:37PM EST
  • App no longer available in US?

    I checked the iTunes app store and it says the CW app is not available in the US. Is that a new change?

    2 Agent Answers 5 Community Answers Nov 20, 2018 04:26PM EST
  • I don't know where to leave a comment

    I don't know where to leave a comment

    1 Agent Answer 1 Community Answer Aug 20, 2018 07:37PM EDT
  • Can't log in

    Can't log in via Facebook due to invalid credentials Can't log in the my email and password. They d...

    3 Agent Answers 4 Community Answers Feb 18, 2018 07:57PM EST
  • Viewing on iPhone 6splus

    Flash says it won't download on iPhone. Is there another iPhone method to view a concert? Thanks.

    1 Agent Answer 0 Community Answers Sep 20, 2017 04:38PM EDT
  • Listen on my iPod

    I have signed up for a concert. Is there a way to listen on my iPod? I only found apps to present a concert,...

    1 Agent Answer 1 Community Answer Jul 08, 2017 12:57PM EDT
  • why won't concertwindows work for me ?

    Hi, Was hoping to stream a concert by Heartwood Soundstage on 6-3-17 around 7 p.m., I setup an account (tjsi...

    1 Agent Answer 0 Community Answers Jun 03, 2017 11:16PM EDT
  • Can't login to iOS app with web login

    Hi, I just installed the iOS app so that I can broadcast an upcoming concert from my phone, but my email login...

    2 Agent Answers 1 Community Answer Nov 22, 2016 08:53PM EST
  • Help with the app

    Hello, I'm new to this never done this before or anything like it but I downloaded the app and I was tryi...

    1 Agent Answer 0 Community Answers May 22, 2016 11:14PM EDT
  • ERROR MESSAGE

    Ever since the first time I used the CW app, i always get Error: There was a problem with connecting video str...

    6 Agent Answers 6 Community Answers Mar 23, 2016 01:12AM EDT
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