Help Center

For Artists - After the Show

  • When is the right time to play another show?

    For artists with large/highly-engaged fanbases, we find that once a month is a good interval, and for artists ...

    Dec 11, 2014 03:12PM EST
  • How do I send my fans their Tip Rewards?

    When logged in, go to your Dashboard. At the top of the page, click the "Fulfill 'x' pending rewards" link. Th...

    Dec 11, 2014 03:20PM EST
  • How do I schedule another show?

    Simply log in and click "Play a show" in the upper right-hand corner of your screen.

    Nov 13, 2015 11:16AM EST
  • How to create a highlight video

    Once you have finished your show, you will be prompted to create a highlight video. The highlight video is a s...

    Mar 20, 2015 10:53AM EDT
  • Problems with highlight videos?

    If you are having issues creating a highlight video or downloading your full show video, please email us at su...

    Mar 20, 2015 10:45AM EDT
  • Do you pay out royalties?

    Yes, we do. Please fill out a set list (to the best of your ability) so we can comply with ASCAP/BMI/SESAC lic...

    Dec 11, 2014 03:34PM EST
  • Venue show highlight videos.

    If you played a show at one of our partner venues, it is up to them, if they wish to create a highlight video....

    Dec 11, 2014 03:38PM EST
  • Video Archiving

    At Concert Window, we give the artist a full private copy of their show, for free. You can use it for any non-...

    Feb 16, 2016 12:20PM EST
  • How to edit or delete a highlight video

    If you want to edit or remove a highlight video which you have created, you can do this through your Dashboard...

    Mar 20, 2015 02:31PM EDT
  • Format of Begin and End times for highlight video

    When creating a highlight video, you will be asked for the Begin and End times. The default format for begin ...

    Apr 13, 2015 11:33AM EDT
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