Help Center

For Artists - Broadcasting

  • How to lower quality of stream if needed.

    Looking at all the help files, I can't find anything that tells how to lower the quality of the stream, i...

    1 Agent Answer 0 Community Answers Dec 18, 2015 09:53AM EST
  • Ustream Producer Pro

    Good day im trying to see how to connect Ustream Producer Pro to concert windows, so my fans can view the vide...

    2 Agent Answers 1 Community Answer Dec 12, 2015 12:08PM EST
  • Viewers say the volume of my show is low. How can I fix?

    I have a Scarlett 18i8 interface (pretty common and popular), and I have my mics setup correctly. The audio i...

    1 Agent Answer 1 Community Answer Oct 26, 2015 12:54PM EDT
  • Need help understanding how to sound check from IOS app??

    Hey there! I need help understanding how to sound check from IOS app?? I downloaded the app on iPad, and have ...

    3 Agent Answers 2 Community Answers Sep 02, 2015 12:13AM EDT
  • Manycam trouble shooting

    After watching the brilliant video Bass Guy did of his studio tour I downloaded the Manycam software but am st...

    2 Agent Answers 4 Community Answers Aug 31, 2015 05:52PM EDT
  • Recurring echo on the test window

    So, I'm trying to soundcheck for a show in a few hours, and I click on the link for the "monitor&quo...

    1 Agent Answer 0 Community Answers Aug 09, 2015 12:57PM EDT
  • Video EFX

    I think I know the answer to this already but... Can I broadcast video through the 8mm app on my iPhone? I wan...

    1 Agent Answer 0 Community Answers Jul 24, 2015 08:51PM EDT
  • Terrible buzz/distortion during test broadcast - any ideas?

    My husband and I just did a test broadcast from his Microsoft Surface and my Macbook Pro. There was a terrible...

    2 Agent Answers 2 Community Answers Jun 26, 2015 11:53PM EDT
  • About to broadcast. . no audio

    We're using the same setup we always use. We have a mixer with USB out and it shows up in system preferen...

    0 Community Answers Jun 13, 2015 08:31PM EDT
  • switch between

    While broadcasting, can you switch between two cameras on two different laptops at the same time (like switchi...

    1 Agent Answer 0 Community Answers Jun 02, 2015 10:04PM EDT
support@concertwindow.com
https://cdn.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete