Help Center

For Artists - Broadcasting

  • RTMP error and video/audio issue

    When I try to stream directly to Concert Window I get an RTMP error and can not connect. I tried another metho...

    0 Community Answers Oct 24, 2018 05:31PM EDT
  • broadcasters

    Can I broadcast using a Matrox Monarch HD?"

    1 Agent Answer 0 Community Answers Oct 03, 2018 09:13PM EDT
  • broadcasting--People not being able to see me or find my concert

    Hi, I did my first concert tonight but when I asked for feedback from Facebook friends, a few of them said the...

    1 Agent Answer 0 Community Answers Jun 19, 2018 08:59PM EDT
  • "Please Install Adobe Flash Player"

    Hey! So I've tried to do several shows on here for a while now after broadcasting a couple of years with ...

    3 Agent Answers 2 Community Answers May 22, 2018 09:51AM EDT
  • Won't broadcast

    Hi. I've tried absolutely everything I can think of to broadcast from CW. I tried to do a show a whil...

    0 Community Answers Dec 20, 2017 11:12PM EST
  • Audio quality in stream vs facebook

    Has anyone else noticed the sound quality if streamed straight to facebook is substantially better then with c...

    1 Agent Answer 2 Community Answers Dec 02, 2017 12:33PM EST
  • sling studio

    can I use sling studio to broadcast over concert window? I want to do music concerts with multiple cameras an...

    1 Agent Answer 0 Community Answers Nov 28, 2017 08:16PM EST
  • Did not play concert

    Dear customer service: I tried using the available links on multiple devices - mac, ipad, iphone - and was...

    2 Agent Answers 1 Community Answer Nov 19, 2017 10:14PM EST
  • Can't login to Broadcaster

    I'm going to broadcast a concert Saturday and am doing a test. I can't login to Broadcaster on my...

    1 Agent Answer 0 Community Answers Nov 16, 2017 02:26PM EST
  • Show Start and Stop Automatically?

    How do you start and stop a show? Does the show automatically go live at the start time you have set? What abo...

    1 Agent Answer 0 Community Answers Sep 06, 2017 04:04PM EDT
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