Help Center

For Artists - Preparing for the Show

  • I can't get the test stream to work

    I've tried both ways Web(Microsoft edge): Please install the Adobe Flash Player. then: Cannot Load M3U8 ...

    2 Community Answers Apr 02, 2019 11:45AM EDT
  • how early can I start streaming

    Last Friday night I was all ready for my gig. Did tests throughout the week and that worked perfect. Once I ...

    1 Agent Answer 0 Community Answers Mar 12, 2019 09:17PM EDT
  • Test Stream Unsuccessful

    We have a show scheduled on March 17, and we're trying to get our ducks in a row. We were able to allow ...

    1 Agent Answer 1 Community Answer Mar 10, 2019 01:49PM EDT
  • Codes for Free Tickets

    Can I download codes to give to Patrons for free tickets? Or can I buy a certain number of tickets to give out...

    1 Agent Answer 0 Community Answers Feb 13, 2019 10:28AM EST
  • my show is not in the calender

    Hi all, our upcoming show is not in the calender...it is this saturday and it won´t aquire new fans if nobo...

    1 Agent Answer 2 Community Answers Nov 26, 2018 12:07PM EST
  • Cannot Load M3U8 Cross Domain Access Denied

    Trying to do a test run prior to the show. I get the message above and our show is supposed to start in 3 hou...

    9 Agent Answers 11 Community Answers Oct 11, 2017 05:07PM EDT
  • More than 3 tags please

    Hi! Any way to not limit the amount of tags? 3 just isnt enough for me since I do a variety of shows at music...

    1 Agent Answer 1 Community Answer Sep 05, 2017 12:53PM EDT
  • Test - Cant get this to work

    WE are trying to get ready for the broadcast via the laptop by doing a test. We are trying to run it from the ...

    2 Agent Answers 2 Community Answers Jan 23, 2017 11:18AM EST
  • testing on iphone

    I'm going to stream from my iphone 6s, but I cannot see the test option, just start broadcasting. It'...

    3 Agent Answers 3 Community Answers Dec 10, 2016 01:19PM EST
  • Set lists

    Can the set lists be completed after the Artists performance? Or must they be completed prior to the performan...

    1 Agent Answer 0 Community Answers Nov 15, 2016 01:22PM EST
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