Help Center

For Artists - Preparing for the Show

  • What do I need to do to prepare?

    Here are some tips to help you prepare: Invite your email list to watch the show Create a Facebook ev...

    Dec 11, 2014 01:46PM EST
  • When is the best time to play?

    We find that primetime does the best – between 7 and 11pm in your local timezone. However, artists have had su...

    Dec 11, 2014 01:47PM EST
  • How do I alter or cancel an upcoming show?

    If you have to cancel your show, you can do this from your Dashboard. Log into your account, select "Dashboard...

    Dec 11, 2014 01:39PM EST
  • How should I promote my show?

    Your fanbase won’t know to tune into your show if you don’t tell them! At Concert Window, we do the best we ca...

    Dec 11, 2014 01:48PM EST
  • How do I set up a Tip Reward?

    Log in and go to "My Channel". Next to the "Tip Rewards" heading, click "edit". From there, you can add as man...

    Mar 25, 2015 11:41AM EDT
  • How can I soundcheck before the show?

    You can do a soundcheck at any time. Go to your channel and (assuming you have already scheduled a show) clic...

    Apr 29, 2015 12:15PM EDT
  • Can I play cover songs?

    Yes, we pay royalties and comply with ASCAP/BMI/SESAC licensing rights. Please fill out this set list form for...

    Mar 23, 2015 05:18PM EDT
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