Help Center

For Fans

  • SUGGESTION

    It would be VERY handy if you could set up a URL where fans could log in and test their setup to make certain ...

    1 Agent Answer 0 Community Answers May 16, 2018 07:16PM EDT
  • signing in

    I could not use your "email us" because I don't use any of the services listed. I need to delet...

    1 Agent Answer 0 Community Answers May 12, 2018 07:14AM EDT
  • Refund for show that was not broadcasted

    Last Friday I purchased a ticket for a performance that never ended up being streamed.I tried to ask for a ref...

    1 Agent Answer 0 Community Answers Mar 09, 2018 10:25AM EST
  • CLOSE THIS ACCOUNT

    i HAVE BEEN PAYING FOR THIS OVER A YEAR AND HAVE BEEN TRYING TO FIND A WAY TO CLOSE THE ACCOUNT. iT IS OF NO ...

    5 Agent Answers 4 Community Answers Mar 04, 2018 07:18AM EST
  • sound not working

    Using Chrome and the sound on the program I am listening to is garbled. The vocal sounds like slow motion unde...

    2 Agent Answers 3 Community Answers Mar 02, 2018 08:08PM EST
  • Update Credit Card

    I've updated my credit card 3 times and your system still refuses to update. How about checking that out...

    1 Agent Answer 0 Community Answers Feb 21, 2018 07:38PM EST
  • failed user name and password

    logged in perfectly fine this afternoon, now trying to access live show (liv taylor), user and password fail ...

    1 Agent Answer 1 Community Answer Feb 14, 2018 07:43PM EST
  • Wish list of features

    Maybe I am missing some hidden capabilities of Concert Window but this is my wish list: I realize that the ...

    1 Agent Answer 0 Community Answers Feb 14, 2018 09:21AM EST
  • Viewing a live show

    Concert Window states: "If the show is live, it will start playing automatically". How and where (we...

    1 Agent Answer 0 Community Answers Feb 13, 2018 10:52AM EST
  • Cabbot Follow

    Hello there, When I click "follow" on Victoria Vox I get a "page not found" page :-S

    0 Community Answers Feb 09, 2018 03:19AM EST
support@concertwindow.com
https://cdn.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete