Help Center

For Artists – General

  • RTMP Stream via FFMPEG to ConcertWindow

    I creates a show and I am trying to send an RTMP Stream to my ConcertWindow show using FFMPEG from the command...

    0 Community Answers Apr 25, 2017 02:49PM EDT
  • Tipping - 70/30 Split Applies to This, Too?

    Does the 70/30 split apply to tips as well? Asking so that I can accurately account for how much the items off...

    1 Agent Answer 0 Community Answers Apr 25, 2017 08:42AM EDT
  • How do I delete videos?

    I have a bunch of "test" videos that I have hidden from my channel. I would like to delete them comp...

    2 Agent Answers 1 Community Answer Apr 23, 2017 09:34AM EDT
  • external camera

    Im a first-time user using a MacBook Pro to test the system before Saturday's concert. Flash recognizes t...

    1 Agent Answer 0 Community Answers Apr 19, 2017 04:41PM EDT
  • Health Care

    I’m Dr. Chris Barker, and I’m here to make health simple for you. I aim to remove all the confusion and myster...

    1 Community Answer Apr 13, 2017 10:51AM EDT
  • broadcasting from iPhone

    We did a test from the concert venue for our show on Thursday. The wifi is subpar so we plan to broadcast from...

    0 Community Answers Apr 11, 2017 10:51AM EDT
  • LOG in STILL not working!

    You've sent me two password re-set emails, but the box that says "Confirm New Password" is &quo...

    2 Agent Answers 1 Community Answer Apr 07, 2017 09:28PM EDT
  • log in not working

    I KNOW my login info is correct, and it pops already into the boxes, but get a message that says either email ...

    0 Community Answers Apr 07, 2017 09:21PM EDT
  • free show

    I schedule a free show but when I hit the broadcast button it reverts to pay what you want. ios. help !

    1 Agent Answer 0 Community Answers Mar 28, 2017 07:17PM EDT
  • Clear Old tip notifications in chat

    Hello, How do I clear tip notifications from previous shows in the chat window? My viewers might be misle...

    2 Agent Answers 1 Community Answer Mar 21, 2017 11:50AM EDT
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found