Help Center

For Artists – General

  • Reward Revenue

    In regards to the Rewards section, does concert window take a cut of those profits or is the 70/30 split just ...

    1 Agent Answer 0 Community Answers May 11, 2015 04:38PM EDT
  • viewer icons

    A bunch of icons came up in the viewer area during my show who weren't paid viewers. (I did Pay What You ...

    1 Agent Answer 0 Community Answers May 10, 2015 09:23PM EDT
  • Playing outside of country of residence

    If you are planning to travel outside of your country of residence , and you would like to do a concert on con...

    1 Agent Answer 0 Community Answers May 03, 2015 02:57PM EDT
  • Is video saved for later viewing?

    I have used services like UStream in the past for online concerts that offered the ability to record and view ...

    1 Agent Answer 0 Community Answers Apr 29, 2015 11:29AM EDT
  • About rights to music

    Concertwindow sounds like a great idea, and I would like to try it! However, I find no information here about ...

    1 Agent Answer 0 Community Answers Apr 25, 2015 01:42AM EDT
  • this is not coming up on my screen?

    not on my screen?

    1 Agent Answer 0 Community Answers Apr 18, 2015 09:33PM EDT
  • "free pass" for certain visitors.

    I would like to let my kickstarter fans watch the show I have coming up for free, is there a way I can give th...

    2 Agent Answers 1 Community Answer Apr 17, 2015 10:09AM EDT
  • Problems with odd, sped-up and intermittent video

    I've been doing a test run for my show on Sunday 19th April and I have found that both when I'm reco...

    1 Agent Answer 0 Community Answers Apr 15, 2015 12:55PM EDT
  • Broadcasting with UA Apollo

    I'm trying to broadcast with my UA Apollo and having no luck. I have the input source selected as such i...

    1 Agent Answer 0 Community Answers Apr 12, 2015 04:05PM EDT
  • Video

    I want to run sound/audio from video to my laptop but am having no luck...there's no 'drop down'...

    1 Agent Answer 0 Community Answers Apr 12, 2015 09:07AM EDT
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