Help Center

For Artists – General

  • Disappointed

    I've done a couple of shows here. I have had people actually show up, but then they get booted out of th...

    0 Community Answers Jan 15, 2019 11:35PM EST
  • help desk migration

    Hi Team, My name is Khrystyna and I'm the Account Manager at Help Desk Migration service https://help-...

    0 Community Answers Jan 11, 2019 04:10AM EST
  • help desk migration

    Hey Team, My name is Khrystyna and I'm the Account Manager at Help Desk Migration service https://help...

    0 Community Answers Jan 02, 2019 07:57AM EST
  • Show length

    How come my shows get cut at around an hour? My fans have commented that their feeds all of a sudden fail at a...

    1 Agent Answer 0 Community Answers Dec 31, 2018 08:57PM EST
  • Caffe Lena holiday concert

    I can’t get the show even though I paid for it. Help

    1 Agent Answer 0 Community Answers Dec 15, 2018 09:13PM EST
  • Scheduling

    Trying to schedule my first show and its "creating" but nothing is happening. Did Concert Window tak...

    1 Agent Answer 0 Community Answers Dec 15, 2018 09:14AM EST
  • Chat text

    Suggestions: 1. insert time stamp on all comments so users know what is happening in real time and DAY. ...

    1 Agent Answer 0 Community Answers Dec 09, 2018 12:15AM EST
  • chat doesn't send & tips crash window

    This Concert Window was rockier than most. My comments didn't show up in chat -- return / enter did nothi...

    1 Agent Answer 0 Community Answers Dec 02, 2018 08:56PM EST
  • SToryhill feed is down

    Live feed from Storyhill is down. stopped at 7:30, an hour from published start time. We are all out here....

    0 Community Answers Nov 17, 2018 09:48PM EST
  • improper billing

    Good morning, I'm from Brazil and on 11/11/2018 I tried to buy a ticket from the Bobby Long online show a...

    0 Community Answers Nov 16, 2018 10:04AM EST
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