Help Center

For Artists – General

  • Cancel Pay Pal Donation

    Since the concerts are being eliminated, please close my pay pal donation account. Thanks.

    0 Community Answers Aug 29, 2019 02:01AM EDT
  • What webcasting service is as simple and easy to use as ConcertWindow?

    What webcasting service is as simple and easy to use as ConcertWindow?

    0 Community Answers Aug 15, 2019 12:36PM EDT
  • Possible to get followers emails?

    Hi, with Concert Window shutting down, is it possible to contact my followers to let them know where else I&#x...

    1 Agent Answer 0 Community Answers Aug 14, 2019 07:32PM EDT
  • “Fulfilled” tip rewards still display as unfulfilled

    My dashboard still says that I have 13 unfulfilled tip rewards even though I have fulfilled them repeatedly. ...

    0 Community Answers Jul 26, 2019 06:34PM EDT
  • There is porn spam on my site

    Someone sent a bit of porn spam to my site on the messages. How can I delete it?

    2 Agent Answers 1 Community Answer Jun 25, 2019 11:03AM EDT
  • email address

    The email link when I hit "email us" is not working and I don't know your email address. The s...

    0 Community Answers May 21, 2019 08:53PM EDT
  • David Cook Concert

    The live feed was lost after about 30 minutes...is it available for a limited viewing? It will be a week sinc...

    0 Community Answers May 09, 2019 09:50PM EDT
  • Not able to login.

    When I try to login, it says email address is already taken. I purchased a ticket already and want to be certa...

    1 Agent Answer 0 Community Answers Apr 18, 2019 09:26PM EDT
  • issue with payment

    Hi, I was supposed to receive a payout of $31.50 on 4/13 but the status reads that "there was an issue wi...

    1 Community Answer Apr 16, 2019 12:34PM EDT
  • Haven't received payout

    Hi, I did a show this past Sunday but haven't received the payout ($96). Can you help? Also, I can't...

    0 Community Answers Mar 27, 2019 10:01AM EDT
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