Help Center

For Artists – General

  • video?

    I'm a brand new user! I'm playing a show tomorrow and would love to use the Concert Window. Howeve...

    1 Agent Answer 0 Community Answers Oct 12, 2017 12:23PM EDT
  • referral code?

    Besides seeing residuals from a show that used a referral code, how do I know if anyone has signed up for an a...

    1 Agent Answer 0 Community Answers Oct 10, 2017 04:09PM EDT
  • Show Video Download Not Working

    I am having the same issue. Downloaded video not working. This really should be resolved.

    2 Community Answers Oct 06, 2017 05:05PM EDT
  • can't post a message during a video show

    There is a window to post a message on teh right of the video show. When I type into the box and hit return no...

    1 Agent Answer 1 Community Answer Sep 24, 2017 04:46PM EDT
  • old event image still showing up on social media

    I changed my event image after I posted the first choice yet the first choice image which I deleted, continues...

    1 Agent Answer 0 Community Answers Sep 11, 2017 08:27PM EDT
  • Chat clean up

    Please find a a way to clear the chat and tip notifications from the chat area.I feel like Its misleading to s...

    1 Agent Answer 0 Community Answers Sep 01, 2017 06:55PM EDT
  • flash wha?

    Hi- I installed the flash player but the broadcaster page still says "Install flash player" what...

    1 Agent Answer 0 Community Answers Aug 22, 2017 03:53PM EDT
  • Posting to Facebook Page I manage

    How can I post / broadcast to the Facebook page i manage only? I don't want to post to my personal faceb...

    1 Agent Answer 0 Community Answers Aug 16, 2017 03:41PM EDT
  • ascap fees

    here is the scenario... Band is playing at local bar playing a beatles tune does the bar pay the asca...

    1 Agent Answer 0 Community Answers Aug 07, 2017 12:55PM EDT
  • Downloads

    How does one download a previously streamed show? (Interested in the 8/2 Berklee 5-Month Songwriters Showcase)...

    1 Agent Answer 0 Community Answers Aug 03, 2017 01:04PM EDT
support@concertwindow.com
https://cdn.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete