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For Artists – General

  • Chat bar comments and/or Tips not appearing during broadcast viewers ...

    I've got multiple things going on. Highlight Video/Download Video There is no video to download or pr...

    1 Agent Answer 0 Community Answers Jun 19, 2017 03:37AM EDT
  • sound on downloaded video

    Hi, I downloaded the video from my show on June 1st and there is no audio. Friends that tuned in said it was...

    0 Community Answers Jun 05, 2017 03:23PM EDT
  • Highlight Video

    Hi guys, Despite the full video of the show playing in the small browser wonder to choose my highlight video...

    1 Agent Answer 0 Community Answers May 23, 2017 06:13AM EDT
  • how can i be pay back

    Hi All, A show from Sandi Thom was supposed to happen at 9pm CET so i registered but nothing is happening at ...

    1 Agent Answer 0 Community Answers Apr 30, 2017 03:32PM EDT
  • Cost to artists

    Is this free? What is the $8 month subscription fee I see?

    2 Agent Answers 1 Community Answer Apr 30, 2017 03:39AM EDT
  • can't reset password

    So I go to sign up for a new account only to find out that "This email is already taken, try logging in i...

    0 Community Answers Apr 27, 2017 08:10AM EDT
  • RTMP Stream via FFMPEG to ConcertWindow

    I creates a show and I am trying to send an RTMP Stream to my ConcertWindow show using FFMPEG from the command...

    0 Community Answers Apr 25, 2017 02:49PM EDT
  • Tipping - 70/30 Split Applies to This, Too?

    Does the 70/30 split apply to tips as well? Asking so that I can accurately account for how much the items off...

    1 Agent Answer 0 Community Answers Apr 25, 2017 08:42AM EDT
  • How do I delete videos?

    I have a bunch of "test" videos that I have hidden from my channel. I would like to delete them comp...

    2 Agent Answers 1 Community Answer Apr 23, 2017 09:34AM EDT
  • external camera

    Im a first-time user using a MacBook Pro to test the system before Saturday's concert. Flash recognizes t...

    1 Agent Answer 0 Community Answers Apr 19, 2017 04:41PM EDT
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