Help Center

For Artists – General

  • David Cook Concert

    The live feed was lost after about 30 minutes...is it available for a limited viewing? It will be a week sinc...

    0 Community Answers May 09, 2019 09:50PM EDT
  • Not able to login.

    When I try to login, it says email address is already taken. I purchased a ticket already and want to be certa...

    1 Agent Answer 0 Community Answers Apr 18, 2019 09:26PM EDT
  • issue with payment

    Hi, I was supposed to receive a payout of $31.50 on 4/13 but the status reads that "there was an issue wi...

    1 Community Answer Apr 16, 2019 12:34PM EDT
  • Haven't received payout

    Hi, I did a show this past Sunday but haven't received the payout ($96). Can you help? Also, I can't...

    0 Community Answers Mar 27, 2019 10:01AM EDT
  • Facebook

    Why wouldnt I just use Facebook live Its also free?

    1 Agent Answer 0 Community Answers Mar 16, 2019 02:19AM EDT
  • video

    I can't play my video to make a highlight reel. I'd like to have access to the entire concert. How c...

    0 Community Answers Feb 23, 2019 07:50PM EST
  • IOS app, not in store

    I clicked on the link and it said it was not available in the US?

    1 Agent Answer 0 Community Answers Feb 07, 2019 07:27AM EST
  • overcharged

    I clicked on a "ticket" for Electromagnetic Vehicle" which said $2, but my bank account says yo...

    0 Community Answers Jan 28, 2019 06:57PM EST
  • Regarding your Desk.com account

    Hi team, I am contacting you because of the help desk software used on your website. Could you, please, ...

    0 Community Answers Jan 28, 2019 07:37AM EST
  • Disappointed

    I've done a couple of shows here. I have had people actually show up, but then they get booted out of th...

    0 Community Answers Jan 15, 2019 11:35PM EST
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