Help Center

For Artists – General

  • Not getting paid

    Hi, I have my payout info as Paypal to my personal email address, yet it still says pending, and I haven&#x...

    1 Agent Answer 0 Community Answers Jul 18, 2018 04:14PM EDT
  • Crossdomain access denied

    Using Macbook pro. I downloaded the latest adobe. Test broadcast will not work... keep getting Can not l...

    1 Agent Answer 1 Community Answer Jul 01, 2018 09:11AM EDT
  • Video, Adobe issue.

    I'm on Windows 10 using Microsoft Edge. Abode is installed and activated in the Settings. When I go to st...

    1 Agent Answer 0 Community Answers Jun 18, 2018 11:12PM EDT
  • removal of our videos on YouTube

    How do I remove our videos from YouTube?

    1 Agent Answer 0 Community Answers Jun 14, 2018 10:28AM EDT
  • Free shows still ask for donations

    When broadcasting a free show, I want it to be truly free with no requests for donations. So is there any way...

    2 Agent Answers 2 Community Answers Jun 09, 2018 11:26AM EDT
  • M3U8 RTMP Feed WTF?

    Hello, I am getting ready, at a production studio, for my upcoming fundraising concert, and we are attempting ...

    1 Agent Answer 0 Community Answers Jun 06, 2018 05:32PM EDT
  • Payment still processing?

    Hi. I played June 1 and my account still shows the payments will be processed “within 24 hours”. Just curious ...

    1 Agent Answer 0 Community Answers Jun 06, 2018 05:15PM EDT
  • Cancel my account

    I just wanted one night and I have been charges 8.00 per MONTH!!! please cancel now!!!

    2 Agent Answers 1 Community Answer May 27, 2018 05:24PM EDT
  • Adobe Flash Player

    Hi, I just installed Adobe Flash Player, but it says I still need to install it...not sure what to do. My...

    2 Agent Answers 1 Community Answer Apr 29, 2018 08:08PM EDT
  • Trial

    Can we do a trial broardcast first without our fans seeing it?

    1 Agent Answer 0 Community Answers Apr 06, 2018 04:29PM EDT
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