Help Center

For Artists – General

  • Can I try it out before I go live?

    Yes! There are two ways to do this: 1. Sign up for an artist account and click the "Play a show" button in th...

    Nov 13, 2015 11:10AM EST
  • What are tip rewards?

    Tip rewards are a unique way to offer your fans rewards for tipping a certain amount. For example: "Tip $10 an...

    Mar 25, 2015 11:32AM EDT
  • Can I cancel or reschedule my show?

    If you have to cancel your show, you can do this from your Dashboard. Log in to your account, go to your Dashb...

    Mar 16, 2015 05:42PM EDT
  • How do I get featured on the homepage?

    Each show that is featured on our homepage is carefully considered and hand-selected by our content team. In o...

    Dec 11, 2014 11:57AM EST
  • How do I become an official venue?

    To become an official Concert Window venue, you must fit the criteria below and submit your request along with...

    Apr 29, 2015 12:10PM EDT
  • I run a venue, and want to broadcast my shows. Can I do that?

    It is possible for you to broadcast shows from your venue, on your own channel. If you do that, it will be up ...

    Mar 17, 2015 02:11PM EDT
  • How does Subscriber Revenue work?

    Concert Window subscribers pay a monthly fee for unlimited access to shows. Two-thirds of subscriber revenue ...

    Mar 26, 2015 11:08AM EDT
  • Secret Shows

    A Secret Show is exactly what you think it is: only you and the people who you invite will know the show is ha...

    Apr 03, 2015 10:54AM EDT
  • Limited Tickets

    If you wish to limit the amount of tickets that will be available to your Concert Window show, you can do this...

    Nov 13, 2015 11:10AM EST
  • Can I get the email addresses of viewers?

    Yes! When people view your show, they will get prompted to opt-in to your mailing list when they: - Sign up -...

    Jul 30, 2015 11:40AM EDT
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