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Concert Windows or Java cant find my camera or audio

Ernest Whaley Aug 07, 2016 06:09PM EDT

Why is my camera and mic not found?
I can go to stageit and do a show with no problems.

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Concert Window Support Aug 08, 2016 12:28PM EDT Concert Window Agent

Hi Ernest,

I’m sorry you are having problems. What kind of setup are you using? Let me know and I can help trouble shoot for you. Also, here are a few links from our help section that may be able to steer you in the right direction.

https://concertwindow.desk.com/customer/en/portal/articles/1670812-what-type-of-audio-and-video-technology-do-i-need-to-perform-

https://concertwindow.desk.com/customer/en/portal/articles/1670818-what-if-the-audio-isn-t-working-during-my-show-

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