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how do i cease a live stream

Phil Moakes Apr 21, 2016 02:11PM EDT

Hi - I've just completed a test stream using Switcher Studio. I understand that I start and stop the broadcast at my end within Switcher Studio, but couldn't be sure that the event stopped at the CW end. When I looked in the dashboard it wasn't available to delete so I suspect it was still sitting there expecting the stream to re-start. In the end I cancelled the show which looked like a sure fire way to make sure it had stopped.

What should I do at the CW end when i terminate broadcast from Switcher Studio?

Thanks

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Concert Window Support Apr 21, 2016 04:15PM EDT Concert Window Agent

hi Phil, when you cease the stream on Switcher Studio, the stream will also end on Concert Window. To formally end the “show” itself, go to your Concert Window Dashboard afterwards and click the “Make a highlight video” button.

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