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Unable to broadcast the scheduled show

Dave Mar 18, 2016 11:15AM EDT

Hi. It allows us to start a broadcast, but we see no option to broadcast under title of ur scheduled show.

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Concert Window Support Mar 18, 2016 01:03PM EDT Concert Window Agent

hi, that’s a bug we’re currently working to fix. If you broadcast at showtime using the app, the stream will go up to that particular show. You may want to also manually edit the iOS title to match the show’s title.

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Robert McGonigal (WildRover55) Apr 20, 2017 10:14PM EDT
I'm Having Problems With Going LIVE, It Shows That It Was REC, But NO RECORDING.. Is Showing Now, It Said I Scheduled A Recording/Show.. I Didn't Set Up A Schedualed Show!!.. Please Help, And Please See Other Show Accident, Yesterday, I Wanted You To DELETE That Show.. BTW, How Do I DELETE SHOWS I Don't Want?!

Robert, Toronto, Ont, Canada!
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Concert Window Support Apr 21, 2017 11:58AM EDT Concert Window Agent

Hi Robert,

I’m sorry you are having trouble. We are a live broadcasting platform so there is no “recording”. If you are using the iOS app you simply go live when it’s time. You can delete scheduled shows that you do not want from your dashboard. Simply select the one from the dropdown menu and click on the cancel show button.

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Silvia Brooks Apr 23, 2017 04:27PM EDT
This happened to me before a few months ago. I paid for a show, even left a tip for tracy BEFORE the show started.I canNOT see the show. It keeps telling me to pay what I want, when i've PAID ALREADY, got a"thank you for your purchase", BUT CANNOT GET TO THE SHOW WITHOUT PAYING AGAIN, which i am NOT doing.

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