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Problems with Sound

Shana Jan 27, 2016 08:42PM EST

When I use my computer's built in web cam and mic, I get some type of terrible sound interference. When I try to use my USB webcam and microphone, the camera works just fine, but I get no sound whatsoever. I've tried using different browsers all with the same results. What can I do?!?

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Concert Window Support Jan 28, 2016 02:53PM EST Concert Window Agent

Hmm. Make sure you have selected the microphone on both the computer’s Sound menu and the Concert Window Broadcaster. Also, make sure to close all other programs while you’re broadcasting and restart your computer first.

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