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Block/ban/remove

Joshua Jan 04, 2016 12:05AM EST

How do you block, ban or remove a viewer from the show? Such as someone being rude, impolite, obnoxious, etc.

Up 0 rated Down
Concert Window Support Jan 04, 2016 01:32PM EST Concert Window Agent

The artist (owner of the page) can mute any user in chat. Just reload the page and click the “mute” link.

Up 2 rated Down
Danny Gali Jan 08, 2016 02:29PM EST
Reload the page?
While broadcasting through the web portal, doesn't that kick the artist off-line for that moment?
I have suggested to others to open their own page in another window or tab, and delete or mute from there.
Up 1 rated Down
Concert Window Support Jan 09, 2016 04:28PM EST Concert Window Agent

Ah yes – exactly Danny. They should open their public channel page in another tab and mute from there. Thanks for clarifying.

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