The broadcast worked just fine, and the viewers could see the videos, but when I try to download the concert video, or create a highlight video, there is audio only.
Any thoughts on what may have caused this?
Not sure.. maybe there was a glitch with the archive server which only saved the audio. Sorry about that!
Very odd.. will check that out. Must have been some error in the server.
hi, try opening the file with VLC player — maybe that will fix it. If not, sometimes recorded video files can get corrupted because of connectivity issues during the broadcast. Sorry!