My video is hung up, I can't produce a highlight video.
I keep getting the same message - 'Error loading stream: ID not found on server'
The video download is also hung up - 'download video processing...'
It's been 90 minutes since the show ended.
hi, it sounds like your video might have encountered a bug on the server. I’m sorry but there isn’t a way to retrieve it if that happens.
We’re having trouble with this feature and it’s proving more complicated than we had originally thought. Please accept our apologies.