I used my new iPad mini 4 for broadcasting today. I was told there was a button to tap on the app to open up the chat, but none of the icons on my screen appear to do that... I was gutted I couldn't interact with my audience. So I tried to read the chat on my iPhone as a viewer, but couldn't either. :( I did not have my laptop.
Chats will automatically appear onscreen while you broadcast. Do you know if anyone submitted chats during your show?
Hmm, that’s strange.. they should automatically appear.
One workaround is that you could have your laptop or iPad open to your channel page while you broadcast, and use that to read the chats.
Have you updated to the latest version of the app? Try going to the App Store and updating the Concert Window Broadcaster app to the latest version. That might be the issue.
Yes, when you broadcast and people are chatting, you should see the chats scroll up along the right side of the screen. You can test it by 1) Updating app if not already, 2) Broadcasting via iPad, 3) Typing in a chat from your PC — you should see it appear.
Due to an issue we’re having on our end, the char feature isn’t working reliably in iOS. Please accept our apologies.