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Manycam trouble shooting

Paul Bielatowicz Aug 31, 2015 05:52PM EDT

After watching the brilliant video Bass Guy did of his studio tour I downloaded the Manycam software but am struggling to get it to work with Concert Window. I've tried it with different browsers, but all seem to have the same problem: CW allows me to select Manycam from the drop down menu, but then I don't get anything in the video window, and the 'test stream monitor' page shows a blank video feed (but my audio from another source works).

I'm using a macbook pro.
I'm using the 'web' tab on the broadcast screen, perhaps should I be using the 'RTMP' tab? (I have no idea what that is!)

Any suggestions on how I might overcome this problem?

Thanks

Up 1 rated Down
Concert Window Support Sep 01, 2015 03:11PM EDT Concert Window Agent

Hi,

You can use Manycam as the input device via the web broadcaster. While it’s also possible to use Manycam via RTMP, it is not necessary.

To get Manycam to work, you’d need to select Manycam as the input device for both audio and video in the web broadcaster. If you try that and still have issues, email us at support@concertwindow.com and we’re happy to help troubleshoot.

Best,
Concert Window Support

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Paul Bielatowicz Sep 05, 2015 08:36PM EDT
Thanks very much for your reply, there doesn't seem to be an option to select Manycam as an audio source on CW (the mac version of Manycam doesn't have an audio option either). I think the issue may be with Manycam's mac version of the software - I've since read a few reviews/comments on their website saying that the mac version is unusable in its current state. I guess I need to wait for them to update before it'll work on a mac.
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Henry Roland Oct 01, 2015 01:21AM EDT
I am having the same issue... is there a fix for this yet?
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Rebekkah Hilgraves - RadHaus Apr 07, 2016 02:43PM EDT
We're having the same issue, and have been for at least a year, rendering ConcertWindow unusable for our purposes. Is there a fix for this?
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Concert Window Support Apr 08, 2016 12:25PM EDT Concert Window Agent

hi, sorry, there’s nothing we can do until Manycam fixes that. For now try using Open Broadcaster Software or Flash Media Live Encoder, which give you some more control over your broadcast (and Wirecast – which is a paid software – enables multiple cams).

Up 0 rated Down
Ray Naylor Feb 03, 2017 01:37PM EST
Same problem. Wondering if Concert Window has advised that this is a problem making ManyCam work with Concert Window?
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Rebekkah Hilgraves Jan 22, 2019 07:47AM EST
Did this ever get resolved for the Mac version of Many can? We can use OBS, of course, but I'd rather use ManyCam; it's easier to use.
Up 0 rated Down
Rebekkah Hilgraves Jan 22, 2019 07:48AM EST
Did this ever get resolved for the Mac version of ManyCam? We can use OBS, of course, but I'd rather use ManyCam; it's easier to use.

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